Welcome to ECC

Support Services

SUPPORT SERVICES

The cancer journey is about far more than just receiving treatment.

Other issues can arise for which you may need extra support. Peter Mac provides a broad range of support services to assist patients, their families and carers with the physical, emotional and financial impacts a cancer diagnosis can bring.

LANGUAGES

Victoria is one of the most culturally and linguistically diverse populations in Australia. Peter Mac is committed to improving health literacy and reducing barriers to optimal cancer care for people from culturally and linguistically diverse communities. To assist…

INTERPRETER SERVICE

Peter Mac is committed to the delivery of timely, accurate and confidential interpreting services by appropriately skilled professional interpreters. Interpreters are provided for appointments at Peter Mac at no cost to patients and their families.

AUSLAN: SUPPORT FOR HEARING IMPAIRED PATIENTS

Peter Mac is committed to the delivery of timely, accurate and confidential interpreting services by appropriately skilled professional Auslan interpreters. Auslan interpreters are provided for appointments at Peter Mac at no cost to patients and their families.

AUSTRALIAN CANCER SURVIVORSHIP CENTRE

The Australian Cancer Survivorship Centre (ACSC) aims to optimise the health and wellbeing of cancer survivors and their carers.

FAMILY VIOLENCE SUPPORT

Peter Mac Says No to Family Violence.

CONSUMER AND COMMUNITY ENGAGEMENT COMPASS 2019-2022

At Peter Mac we engage with our consumers and communities because we know that better engagement leads to better care outcomes.

ABORIGINAL AND TORRES STRAIT ISLANDER HEALTH

Peter Mac provides a culturally sensitive environment and understands the unique healthcare needs of Aboriginal and Torres Strait Islander people.

DISABILITY ACTION PLAN

Peter Mac has developed a Disability Action Plan (DAP).

DIVERSITY AND INCLUSION ACTION PLAN

At Peter Mac, we value our diverse communities. We recognise the importance of culture and cultural needs when…

FREE PATIENT LEGAL SERVICE

Peter Mac collaborates with Inner Melbourne Community Legal (IMCL) to deliver a Health Justice Partnership. IMCL provides a free legal service to…

HAIRDRESSING, MANICURE AND MASSAGE

Hairdressing, manicure, hand and foot massage and reflexology services.

HEADWEAR AND WIG LIBRARY

Peter Mac’s wig library and headwear service which issues about 20,000 pieces of headwear to patients each year.

LIBRARY

The Nancie Kinsella Patients’ Library provides books, magazines and folders of puzzle sheets to patients, their families and carers.

LOOK GOOD, FEEL BETTER

Look Good Feel Better is a free national community service that helps improve well-being and confidence for people undergoing cancer treatment.

TELEHEALTH

At Peter Mac we are committed to providing the best care, as close to home as possible. To support this, we offer video consultations (telehealth) when…

VETERAN AFFAIRS

Peter Mac offers support to veterans and war widows providing up-to-date information about entitlements and access to services.

VOLUNTEER SERVICES

Volunteer services provides support services to patients, patient support products, support the work of our Peter…

WELLBEING

Peter Mac has a wellbeing approach to care. This Wellbeing Model is based on a fundamental belief that the best…

PATIENT AND CARER SUPPORT

The volunteer service work hard to provide support services and products to patients and their families.

AUXILIARY SHOP

The auxiliary shop is fully manned by volunteers and supported by the community, with a variety of lovely gifts and knitted goods available for purchase